Phillip Island Holiday House

By booking an overnight stay at Royhaven holiday let, either via our Website, or other online facility, you are agreeing to the following Terms and Conditions.
Please Note: WE DO NOT TAKE LARGE GROUP BOOKINGS OF UNDER 25YRS.

1. Check in no earlier than 2pm – Check out no later than 10am
2. Under no circumstances will you allow, invite or arrange for more than 11 guests to be accommodated overnight at Royhaven on any one occasion.
3. Under no Circumstances will you arrange for any type of ‘gathering’ including parties, fund raising events or any such event which may result in loud music, overcrowding (more than 11 people) or which could become a nuisance to your neighbouring properties and/or be in breach of the local Council by-laws.
4. Under no circumstances are you to sub-let or pass this reservation on to any other person whom is not on the original booking confirmation except with prior consent in writing from the property owner.
5. You will be considerate to neighbouring properties with regards to the volume of noise and nature of activities at all times,
6. 20% deposit is required at the time of booking in order to secure the booking, this holding payment is fully refundable as follows: Up to 4 weeks before your agreed booking dates. Full payment for your booking is due no less than 30 days prior to check in dates. Cancellations with less than 4 weeks notice will carry the entire cost of the booking and is non refundable.
7. We reserve the right to hold on file your Credit Card details or charge you a Refundable Damage Deposit of $500 per stay at the time of booking to cover any damages incurred whilst on your stay. This deposit will be fully refunded to you once you have vacated the property and a thorough check of the property has been made to ensure there are no damage/loss/breakages (except for normal wear and tear) which will need to be rectified. Your RDD will be returned to you within 14 days of you vacating the property.
8. The property is NON smoking – however, you are permitted to smoke outside the building and are expected to use the ash trays provided for your cigarette ends. Smoking inside the building is strictly prohibited.
9. Pets are not allowed on any furniture or beds.
10. The property is not to be used for any business activities/trading whilst on your stay.